Email Whitelisting Instructions

Email is the most efficient, timely, and cost effective way to share news, market analysis, member benefits, upcoming classes, advocacy updates, information about events, and more with our members. We recognize we have a lot to say, so make sure your subscription options are updated to make sure you receive the emails you want, and avoid receiving those you’re less interested in. Please be careful when unsubscribing from everything BRR sends, as this means you will not receive monthly Market Reports, be notified when production award applications open, or when the REALTORS® Awards Gala is taking place.

Since we use marketing software to send emails to members, sometimes your email client may “bounce” our emails or mark them as “spam” instead of delivering them to your inbox. To improve deliverability, please add our email address to your whitelist. A whitelist is a list in your email inbox of people or emails that are viewed with approval.

If you have a systems administrator who manages organizational email, send them the following information:

Domain to whitelist: @boirealtors.com

Additionally, below are instructions for whitelisting BRR emails across multiple email providers:

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Gmail

To make sure email gets delivered to your inbox, set up a filter.

  1. Click the Settings gear in the upper, right corner.
  2. Click “Settings” from the list that appears.
  3. Click on the “Filters” tab along the top of the gmail box.
  4. Click the link “Create a new filter” at the bottom of the list of filters that pops up
  5. In the “From” field, enter the domain name (in this case: boirealtors.com)
  6. Click the link “Create filter with this search” in the bottom, right hand corner.
  7. Put a checkmark in “Never send it to Spam.”
  8. Click the “Create Filter” button in the bottom left corner.

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Yahoo!

If you’re not receiving email you are expecting, there are two things you can do:

  1. Use the “Not Spam” button in your Bulk folder.
  2. Create a filter to automatically send email from certain email addresses to your Inbox. This is the only way to really ensure delivery.

Report as “Not Spam””

  1. Check your Yahoo! Bulk folder
  2. If you see the email from @boirealtors.com, highlight it and click “Not Spam”
  3. This does not guarantee that your mail will be delivered in the future, but it does help.

Create a Filter:

  1. Click “Options” in the top right navigation bar
  2. Select “Mail Options” from the list that drops down
  3. Choose “Filters” located on the left side of the page
  4. Click the “Add” button on the Filters page
  5. Choose the “from” field.
  6. Choose “contains”
  7. Enter the text string to compare: @boirealtors.com
  8. Choose the destination folder to which you would like the message delivered. For example: Inbox

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Hotmail Live, Windows Live and MSN, Outlook.com

In the new Hotmail you must “Mark sender as safe” to enable hyperlinks even in text emails and images in HTML emails. Entering the email contact in the address book or contacts no longer whitelists the sender.

  1. Click “Options” in the upper right corner of your Hotmail screen
  2. In the Body of the page under “Junk e-mail” click the link “Safe and blocked senders”
  3. Click the link “Safe senders”
  4. Enter “@boirealtors.com”
  5. Click “Add to list”

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Outlook

  1. On the “Home” tab in an email, click the down arrow near Junk.
  2. Click “Junk Email Options” from the list that appears. (Alternately, go under Preferences>Junk).
  3. Click the “Safe Senders” tab at the top of the pop up box.
  4. Click the “Add” button on the right side.
  5. Enter the domain name (in this case: boirealtors.com)
  6. Click the “Okay” button.
  7. Click the “Apply” button in the bottom, right corner.
  8. Click “Okay” to close the pop up box.

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Mozilla Thunderbird

  1. Click the Address Book button
  2. Make sure the Personal Address Book is highlighted
  3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other
  4. Under the Contact tab, copy and paste the “From” address, @boirealtors.com into the email dialogue box
  5. Click OK

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AOL

To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.

  1. Click the “Spam Controls” link on the lower right side of your inbox screen.
  2. When the “Mail & Spam Controls” box appears, click the “Custom sender list” link.
  3. Choose the “allow email from @boirealtors.com” option.
  4. Add @boirealtors.com, then click “Add”
  5. Click “Save”

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GoDaddy

  1. Log in to GoDaddy Workspace Webmail
  2. From the Settings menu, select Message Filters
  3. Select Allowed List
  4. Click Add New, enter the sender email address and then OK when you are finished

If you’re still not receiving emails from BRR, or if you’ve previously unsubscribed from all emails and would like to subscribe again, please contact BRR’s Director of Communications Taylor Gray at taylor@boirealtors.com for assistance.